Frequently asked questions
Can i cancel or amend my order?
Yes, please email us at bricklaneph@gmail.com to amend your order.
what are your payment options?
Our standard payment options are cash or credit card upon pick-up.
do you offer delivery?
Yes, we are available for delivery. Pre-book at least one day in advance.
I will order through grabfood, should i reserve online?
No, GrabFood orders is on a first-come, first serve basis.
I can only pick-up my order after the 5pm deadline, what should i do?
Please send us a message at 0995-915-9655 on your pick-up day on the exact time you will pick-up your doughnuts so we can hold it for you.
my preferred reservation date is not available, can i still buy?
Yes! Every day, we have doughnuts available for walk-in customers. If you wish to purchase 5 or more boxes, please click CONTACT US below.
Also, we only open reservations for the next 10days. If you wish to order more than 10days from now, please wait until your preferred reservation day is opens up.
Can i buy single doughnuts?
Yes, single doughnuts are available for walk-in customers only.
Can i reserve more than one box?
Yes, you just have to repeat the order process. If you wish to order 5 or more boxes, please click CONTACT US below.